Shipping policy
Order Processing Time
All orders are processed within 2–4 business days after payment confirmation. Custom or personalized jewellery may take 2–28 business days depending on design complexity.
Shipping Time
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Within India: 3–7 business days
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International Shipping: 7–15 business days (may vary by location)
Shipping Charges
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Free shipping on orders
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COD charges are applicable
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International shipping charges vary based on destination
Order Tracking
Once your order is shipped, you will receive a tracking number via email or WhatsApp to monitor delivery status.
Delays
Delivery times may be affected due to:
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Public holidays
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Weather conditions
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Courier delays
We are not responsible for delays caused by shipping carriers, but we will assist you in tracking your order.
Incorrect Address
Please ensure your shipping details are accurate. We are not responsible for orders delivered to incorrect addresses provided by the customer.
Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us within 24 hours of delivery with photos (if applicable). We will arrange a replacement or solution.
International Orders (if applicable)
Customers are responsible for any customs duties, taxes, or import fees charged by their country.